One Line, Many Windows
Written by Studio AM.
Your result
- Words per minute
- Score
- Pace
Words per minute mean something only with the score beside them. They describe this passage on this read. With fewer than 3 right, try the next slower pace.
Choose a pace and select Start. The passage is paced and timed, then the questions check what you understood. How pace mode works
Reading time 0:00
At a bank with several counters, a single line can lead to whichever clerk becomes available next. This arrangement pools the waiting customers rather than assigning a separate line to each counter.
Imagine that every clerk can handle the same kinds of request. With separate lines, a customer with a long request can hold up the people directly behind them. Meanwhile, another line drains and its clerk may become free. Unless customers switch lines, available capacity can go unused.
A shared line sends the next waiting person to that free clerk. It reduces dependence on guessing the quickest counter and can make better use of staff. With a first-come, first-served rule, customers begin service in arrival order, although a later customer's shorter transaction may finish first.
Choosing a layout still involves practical details. A supermarket may need room for carts, checkout equipment, or express lanes, and a long visible queue can discourage shoppers. The useful question is not simply which line looks shorter. It is how the arrangement fits the service, uses available counters, and manages customers' expectations.
The passage is hidden while you answer. It comes back with your result.
Questions
Choose an answer. The explanation appears after you answer.
-
Question 1 of 4
The passage mainly argues
The answer is C: A shared line can use counters effectively, but the best layout depends on the service.
The passage explains pooling and then considers layout, transaction types, and expectations.
-
Question 2 of 4
How can one shared line avoid wasted counter capacity?
The answer is A: The next waiting person can go to any clerk who becomes free.
No one is assigned to a particular clerk, so waiting customers can use the next available counter.
-
Question 3 of 4
In this passage, the word 'drains' means the next line
The answer is B: empties as its customers are served
The line becomes empty as its customers finish being served.
-
Question 4 of 4
Which practical factor does the passage say a supermarket may need to consider?
The answer is D: Space for carts, checkout equipment, or express lanes.
These layout and service considerations appear in the final paragraph.
Score: none answered yet.