The Price of Your Attention

Written by Studio AM.

Some apps and websites earn much of their income from advertising. Advertisers pay to place messages in front of an audience. A service that keeps people returning may create more opportunities to show those messages. This business model can therefore reward time spent as well as useful results.

That incentive can influence design. An endless feed offers another item whenever a person reaches the bottom. Autoplay starts the next video without a new decision. Notifications can draw someone back after they have left. These features can be convenient, but they can also make it easier to continue beyond the time a person intended.

Design teams may compare versions of a feature and measure what happens. If success is defined mainly by time spent, a change that makes people linger could be favored over one that helps them leave satisfied. The trade-off depends partly on what the company chooses to measure. Small decisions can accumulate into a service that is easy to keep using and harder to put down.

A user cannot control every design decision, but can adjust some settings. Turning off autoplay or unnecessary notifications creates a chance to choose deliberately whether to continue. Understanding the business model helps explain the design without assuming that every free service has the same goals.

Questions

Choose an answer. The explanation appears after you answer.

  1. Question 1 of 4

    The central idea of the passage is that

  2. Question 2 of 4

    Why does the passage say a feature that helps people 'leave satisfied' might be discarded?

  3. Question 3 of 4

    As used in the passage, 'accumulate' most nearly means

  4. Question 4 of 4

    Which features does the passage describe as making continued use easier?

Score: none answered yet.

More passages

Practise reading